01Adult PassportsNew applications, renewals, and replacements for Canadian citizens aged 16 and over.
Eligibility
- Canadian citizens aged 16 years and over
- Applicants applying for their first Canadian passport
- Those renewing an expired or soon-to-expire passport
- Individuals needing to replace a lost, stolen, or damaged passport
- Applicants requiring urgent or express processing services
Our approach
- We verify you have the correct supporting documents and proof of citizenship
- We ensure your passport photos meet all technical specifications
- We review your application forms for accuracy and completeness
- We confirm your references meet all requirements and contact information is valid
- We advise on processing times and options for urgent travel needs
- We organize guarantor information and ensure proper declaration forms
What to expect
- Processing times vary based on service level and application type
- Standard processing typically takes several weeks
- Urgent and express services are available for additional fees when travel is imminent
- You may need to provide additional documents if requested by passport services
- Your passport will be valid for 5 or 10 years depending on your selection
02Child PassportsPassport applications for Canadian children under 16 years of age.
Eligibility
- Canadian citizen children under 16 years of age
- Parents or legal guardians applying on behalf of their child
- Children requiring their first passport
- Children needing passport renewal or replacement
- Families requiring urgent processing for children's travel
Our approach
- We ensure both parents or legal guardians provide proper consent
- We verify the child's proof of citizenship and supporting identity documents
- We confirm passport photos meet specifications for children
- We prepare custody or consent documentation when required
- We review parental authority and guardianship documents if applicable
- We organize all forms and declarations for complete submission
What to expect
- Child passports are valid for a maximum of 5 years
- Both parents typically need to consent to the application
- Special consent rules may apply in cases of sole custody or separated parents
- Processing times are similar to adult passports with urgent options available
- Additional documentation may be required for complex custody situations
03Travel DocumentsCertificate of Identity, Refugee Travel Document, and other specialized travel documents.
Eligibility
- Permanent residents of Canada who cannot obtain a passport from their country of nationality
- Protected persons (refugees) who need to travel outside Canada
- Stateless persons residing in Canada
- Individuals who hold legal status in Canada but are not citizens
- Those requiring a Certificate of Identity for international travel
Our approach
- We determine which type of travel document suits your immigration status
- We verify your permanent residence or protected person status documentation
- We prepare explanations for why you cannot obtain a national passport
- We ensure all identity documents and photos meet specifications
- We organize supporting letters and statutory declarations if needed
- We review travel restrictions and re-entry requirements for your situation
What to expect
- Processing times may be longer than regular passport applications
- You may need to provide detailed explanations about your citizenship situation
- Some countries may not accept certain travel documents for entry
- Travel documents typically have validity periods and may require renewal
- As a protected person, traveling to your country of nationality may affect your status
- You should verify entry requirements with destination countries before travel
04Emergency Travel DocumentsUrgent passport services and emergency travel assistance.
Eligibility
- Canadian citizens requiring urgent passport services due to imminent travel
- Travelers who lost their passport while abroad
- Individuals facing family emergencies requiring immediate travel
- Those with urgent business or humanitarian travel needs
- Canadians abroad needing emergency travel documents to return home
Our approach
- We assess your eligibility for urgent or express processing services
- We gather proof of urgent travel such as flight bookings or emergency documentation
- We ensure all required documents are ready for expedited submission
- We advise on Service Canada locations offering urgent passport services
- We prepare backup documentation in case of lost or stolen passports
- We coordinate with appropriate offices for fastest possible processing
What to expect
- Urgent services are available for travel within 24 to 48 hours
- Express services accommodate travel within 2 to 9 business days
- Additional fees apply for urgent and express processing
- You must provide proof of urgent travel such as tickets or itinerary
- In-person appointments at designated Service Canada offices may be required
- Emergency travel documents issued abroad may have limited validity
05Passport Photos & Documentation SupportEnsuring your photos and documents meet all requirements.
What we help with
- Reviewing passport photos to ensure they meet Government of Canada specifications
- Verifying photo dimensions, background color, lighting, and facial expression requirements
- Checking that guarantor signatures and declarations are properly completed
- Confirming references meet eligibility criteria and contact information is accurate
- Organizing citizenship documents, identification, and supporting materials
Common photo requirements
- Photos must be taken within the last 6 months
- Plain white or light-colored background required
- Neutral facial expression with mouth closed
- Both eyes must be open and clearly visible
- No glasses, hats, or head coverings unless for religious or medical reasons
- Specific size requirements: 50mm x 70mm
What to expect
- We review all documents before submission to prevent rejections
- Photo rejections are a common cause of processing delays
- Guarantor and reference requirements must be strictly followed
- Professional photo services are recommended for best results
- We provide guidance on obtaining proper photos and documentation
Information is general; specific eligibility and requirements depend on current IRCC rules and the circumstances of the application. No immigration outcome can be guaranteed.